Privacy Policy

Effective Date: 2024/11/08

Bitsembler (Pty) Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including uploading 3D scans. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Contact Details: Your name, email address, and any other information you provide when contacting us.
  • Account Information: Username, password, and any profile details you share when creating an account.

b. Usage Data

  • Technical Data: IP address, browser type, operating system, and other technical information collected when you access our website.
  • Interaction Data: Details of your visits, such as pages viewed, links clicked, and other similar data.

c. Uploaded Content

  • 3D Scans: Any .glb files or other content you upload to our platform. We do not scan or analyze these files for data beyond what is necessary to provide our services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide Services: To process your uploads, generate shareable links, and enable the core functionality of our platform.
  • To Improve Our Platform: To analyze usage patterns, troubleshoot technical issues, and enhance user experience.
  • To Communicate with You: To respond to inquiries, send updates, and provide customer support.
  • For Legal and Security Purposes: To detect, prevent, and address fraudulent or illegal activities.

3. How We Share Your Information

We will not sell, rent, or trade your personal information with third parties. However, we may share your data in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors who assist us in operating our platform, such as hosting and analytics services.
  • For Legal Compliance: We may disclose your information if required by law, or to protect the rights, property, or safety of Bitsembler (Pty) Ltd, our users, or others.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. Uploaded .glb files and related data will be stored indefinitely unless you request deletion or they violate our Terms of Use.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request a copy of the information we hold about you.
  • Correction: The right to request corrections to any inaccurate or incomplete data.
  • Deletion: The right to request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: The right to opt out of marketing communications.

To exercise these rights, please contact us at ruan@bitsembler.co.za.

6. Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of such external sites. Please review their privacy policies before providing them with your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Bitsembler (Pty) Ltd
Email: ruan@bitsembler.co.za
Website: scan.bitsembler.com